we are using Jira Service Desk and would require queues based on user attributes (e.g. office field of Active Directory user, which is the reporting user of the ticket).
So for one queue, every request from people with value office = "XY" is visible and so on.
@Thomas Kofler, can you create a JQL under the "Issues Serach" view that reflects what you want? If so then you can simply cut and paste that JQL into a new queue via the Advanced screen. If you are having issues w/ JQL if you can provide more details on the variables you are using to construct I may be able to assist.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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