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How can i pre-defined list of approvers? Edited

How can i do this??? helppp

"You want to set a pre-defined list of approvers - This is useful if the customer doesn't know who the approver may be, or if you know that there is a set list of approvers for the request. The customer won't need to enter any approvers when they create the request, and when the request is transitioned to the status that has the approval step, the pre-defined set of approvers will be notified. In this scenario, you need to add the user picker custom field to your request type as described above, and then select the option to Hide it. At this point, JIRA Service Desk will ask you to populate a list of approvers. Save this, and your field is hidden and your list of approvers is set."


I dont know how to populate the list of approvers!

1 answer

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1 vote
Answer accepted
Jack Community Leader Oct 17, 2019

Go to Jira settings > issues > custom fields and find your approvers field and click Configure. In that screen click the Default values and add your approvers

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