How can I generate a report by organization?

Hello! :-)

Two of our customer organizations are added to the same service desk project. 

How can I generate a report for only one of the organizations?

Thanks in advance for any help you are able to provide.

1 answer

1 accepted

0 vote
Jack Brickey Community Champion Aug 10, 2017

@Susi Moser, we need more info here. What sort of report are you looking for? you can run a filter search based upon Organization...

project = ABC and Organizations = "Acme"

Hello Jack,

thank you very much for your help. If I understand correctly, I can create a new/custom report for my JIRA service desk project (New Report /Add a series / Switch to Advanced searching) and filter based upon Organization.
We'll try it out. :-)

Syntax help for Advanced searching:


A follow up question - what if I have more than a dozen organizations and keep on adding new ones on a regular basis?  Is Organization field, then not a good way to manage my requirement?  Any thoughts?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

1,234 views 2 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you