How can I generate a report by organization?

Hello! :-)

Two of our customer organizations are added to the same service desk project. 

How can I generate a report for only one of the organizations?

Thanks in advance for any help you are able to provide.

1 answer

1 accepted

0 votes
Jack Brickey Community Champion Aug 10, 2017

@Susi Moser, we need more info here. What sort of report are you looking for? you can run a filter search based upon Organization...

project = ABC and Organizations = "Acme"

Hello Jack,

thank you very much for your help. If I understand correctly, I can create a new/custom report for my JIRA service desk project (New Report /Add a series / Switch to Advanced searching) and filter based upon Organization.
We'll try it out. :-)

Syntax help for Advanced searching: https://confluence.atlassian.com/servicedeskcloud/advanced-searching-780868119.html

atlassian-service-desk-report-001.png

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

381 views 1 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot