Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can I archive Projects in Cloud hosted JIRA Service Desk?

Trying to find a simple way to archive closed/completed projects so they do not show on the project list and clutter it up. I also need to be able to pull stats from them and have them show on reports and the ability to move them back to active if needed.

2 answers

1 accepted

1 vote
Answer accepted

We have decided not to do this method as we are all Admins and it doesn't hide it from our list. A simple button, link or another Queue would help and keep all closed projects off the list and cleaner presentation.

Jack Community Leader Apr 03, 2019

yep that is what I do as well. Note, even though there isn't a corresponding Cloud document it works there too.

Like Ahmad_Sulaiman likes this

So I completed this process of Hiding the Project for only one user to be able to view/manage Hidden projects. But when I log in I still see the project listed but when I click into the project it gives me the permission error. Is there a way to hide it from the List?

I guess you are a Jira admin. Non Jira admin users should not see the project

Yes, yes I am! Thanks! I will have another user take a look.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Desk

The Complete Guide to Atlassian for ITSM

Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...

2,259 views 14 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you