The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

How can I archive Projects in Cloud hosted JIRA Service Desk?

Tina_Allen
April 3, 2019

Trying to find a simple way to archive closed/completed projects so they do not show on the project list and clutter it up. I also need to be able to pull stats from them and have them show on reports and the ability to move them back to active if needed.

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Answer accepted
Tina_Allen
April 8, 2019

We have decided not to do this method as we are all Admins and it doesn't hide it from our list. A simple button, link or another Queue would help and keep all closed projects off the list and cleaner presentation.

1 vote
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 3, 2019
Jack Brickey
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 3, 2019

yep that is what I do as well. Note, even though there isn't a corresponding Cloud document it works there too.

Like • Ahmad_Sulaiman likes this
Tina_Allen
April 3, 2019

So I completed this process of Hiding the Project for only one user to be able to view/manage Hidden projects. But when I log in I still see the project listed but when I click into the project it gives me the permission error. Is there a way to hide it from the List?

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 3, 2019

I guess you are a Jira admin. Non Jira admin users should not see the project

Tina_Allen
April 3, 2019

Yes, yes I am! Thanks! I will have another user take a look.

TAGS
AUG Leaders

Atlassian Community Events