That is unfortunately not possible right now, because users that can login into Service Desk are all users in JIRA. That is why Atlassian currently promotes this tool as a way to provide internal support in your company, although I believe it has much more potential...
Hope this answers your question?!
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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