That is unfortunately not possible right now, because users that can login into Service Desk are all users in JIRA. That is why Atlassian currently promotes this tool as a way to provide internal support in your company, although I believe it has much more potential...
Hope this answers your question?!
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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