I have a problem with my Service Desk (3.8.1). Customers can't see the "Share" button in Portal issues.
I checked Customer Permissions: "Who can customers share requests with?" is set as "Any customer or organization, by searching in this project", but still having this error.
What can I check or do?
Does this happen to all customers in the project? Or only on selected customers?
It'd be good if you could try on multiple users, across multiple browsers and devices so we could rule out browsers and browser extensions compatibility.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot