Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Create linked issue feature across JIRA ServiceDesk and JIRA

Volodymyr Styrna June 3, 2020

Hi All,

I have important for me question.

 

Can I create a linked issue from Jira Service Desk in Jira using "Create linked issue" feature.

What I have:

 - I'm admin on both applications and have project access role on both applications

 - I have created project link from Jira Service Desk to Jira project

 - I have created Application link between Jira Service Desk and Jira applications

 - I have full project permissions on both applications to see all tickets, manipulate them etc.

 

Steps to reproduce:

Open more menu and choose Create linked issue

Screen Shot 2020-06-03 at 5.39.55 PM.png

Expand Project menu.

I can see only Jira Service Desk projects but not Jira project that was added by create project link

Screen Shot 2020-06-03 at 5.40.53 PM.png

In link feature I can choose server on which I can choose project and Jira ticket to which I can make link

Screen Shot 2020-06-03 at 5.43.19 PM.pngScreen Shot 2020-06-03 at 5.43.53 PM.png

 

How to make visible Jira projects in Jira Service Desk "Create linked issue" screen?

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events