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Change Process

Marit Schallert
Marit Schallert Apr 30, 2018

I am after the integration of the Change Process from the Service Desk to the Jira tool where we plan a release and the developers track their work. At the moment we create two tickets for the same thing and cross reference them, but its very inefficient  - how can I transfer a Change Request from the Service Desk to the Jira Tool?

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Jira Service Desk
Jira Service Desk
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Molly Bronstein
Molly Bronstein
Published in Jira Service Desk

ANNOUNCING: Early access ITSM features in Jira Service Desk

Meet the new and improved IT service management template for Jira Service Desk! Here are a few of the powerful features ready and waiting for you: Better focus on ITSM - clear ticket categories...

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