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Cannot connect to mailbox with POP3

I want to use our mailbox support@domain.com to automatically create support tickets. The mailserver runs on Exchange.

I'm sure that my details are correct because when I test on https://www.wormly.com/test-pop3-mail-server I can connect to the server. (Using SSL).

When I enter the same details in Jira Service Desk I get this error: "unable to find valid certification path to requested target". 

What can I do to solve this? 

1 answer

You'll probably need to talk to your exchange administrators.

Possible that your exchange does not support pop3s or uses an invalid certificate.

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