I have set up Service Desk (only one) on my OnDemand JIRA instance. Customers can reach it by going to :
Not really a user friendly url.
If you control the domain, then you can put a simple redirect on there.
But it won't change the place Cloud services live at, so people will end up on the original url. Cloud does support changes of the <mycompany> part of the url, but you can't change any of the rest of it.
You could proxy and rewrite the whole lot on your web-server on the urls you want to land on, but Cloud is still going to refer to its naming scheme throughout the system.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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