Can you position Service desk "Field Help"?

Hello, 

Is there any way to position Field Help for fields in a Service Desk request type so that it appears beneath the fields rather than to the right? Sometimes it'd be nice to insert text between fields so as to offset one section of the request from the next. 

I assume I could do this with message fields in Jira, but not in Service Desk. Correct?

Thanks, 

Dave

1 answer

1 accepted

1 votes

Hi Dave,

I don't think there is a way to change the placing of the field help without customization on the source code. However, for what you are trying to achieve here:

Sometimes it'd be nice to insert text between fields so as to offset one section of the request from the next. 

You can try this for the Field help content:

The actual field help \\ \\  \\ \\ \\ \\ \\ 

OR

 \\ \\  \\ \\ \\ \\ \\ 

What this will do is to insert empty lines which will move the next field further down the page.

I hope that this helps.

Cheers,
Moga

Hi Moga, 

Thank you for your response. I do use " \\ \\" for paragraph breaks in field help, but hadn't thought about using more breaks like that to offset sections of fields from each other.

Thanks for the suggestion. 

Dave

Hi Dave, happy to help! :)

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

286 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot