We are in the process of evaluating Confluence Questions and JIRA Service Desk. We have set up a service desk with a Confluence knowledge base. Now, when users search through this knowledge base (either by using the live search on the JIRA Service Desk customer portal or on the home page of the Confluence knowledge base), the search result does not include content from Confluence Questions.
Is it possible to configure JIRA Service Desk or a Confluence knowledge base in a way that a search on the customer portal and the knowledge base will reflect content from Confluence Questions?
Just the FAQs! Welcome to the Community, and this Focused-FAQ! Here, we've pulled together some of the most frequently asked questions associated with Jira Service Desk (JSD). We hope ...
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