We are in the process of evaluating Confluence Questions and JIRA Service Desk. We have set up a service desk with a Confluence knowledge base. Now, when users search through this knowledge base (either by using the live search on the JIRA Service Desk customer portal or on the home page of the Confluence knowledge base), the search result does not include content from Confluence Questions.
Is it possible to configure JIRA Service Desk or a Confluence knowledge base in a way that a search on the customer portal and the knowledge base will reflect content from Confluence Questions?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG