It's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
Dear all,
We are in the process of evaluating Confluence Questions and JIRA Service Desk. We have set up a service desk with a Confluence knowledge base. Now, when users search through this knowledge base (either by using the live search on the JIRA Service Desk customer portal or on the home page of the Confluence knowledge base), the search result does not include content from Confluence Questions.
Is it possible to configure JIRA Service Desk or a Confluence knowledge base in a way that a search on the customer portal and the knowledge base will reflect content from Confluence Questions?
Best regards,
Jo
This is something we want to implement in the near future. Please watch this ticket to stay up to date on our progress. https://jira.atlassian.com/browse/JSD-35
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.
Read more...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
Connect with like-minded Atlassian users at free events near you!
Find a groupConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.
Start an AUGYou're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.