You could do something with proxying, rewrites and so-on if you're running the server behind the custom url, but the Service Desk will still be running on the Atlassian urls, and people will silently end up using the Atlassian url in the end. (Especially if you use email, as that will always be the Atlassian url)
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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