Can I point custom URL to cloud hosted service Desk

Is it possible to use custom company URL for cloud hosted service desk??

2 answers

1 accepted

1 vote
Accepted answer

In that case, which URL will be showing in the browser, Atlassian URL or custom URL. 

If you get all your rewrites correct, it'll be the custom one.  Until they click on something you haven't rewritten.

0 votes

You could do something with proxying, rewrites and so-on if you're running the server behind the custom url, but the Service Desk will still be running on the Atlassian urls, and people will silently end up using the Atlassian url in the end.  (Especially if you use email, as that will always be the Atlassian url)

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Thursday in Jira Service Desk

Looking for teams who switched from email to Jira Service Desk

The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...

209 views 1 5
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you