Can I increase the width of JIRA Service Desk customer forms?

JIRA Service Desk fields are scrunched to half the width of the body of a form, and the form is a third the width of the screen, so the form fields are 1/6th of the screen. They look silly. Can we increase the fields to the width of the body of the form? We are using JSD Cloud. 

10 answers

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example

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Also curious about this one, we have had the same question from our Service Desk project owners...

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Is there any solution/workarounds for this?

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We're also wondering about this. The box is so narrow that it makes code snippets difficult to read because 80 characters nearly fills up two separate rows.

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Please tell me someone has a solution, or better yet Atlassian made it customisable??!!

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This is so frustrating!!

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Does anyone know if there is a solution? We may have to dump service desk as the customer experience is just not acceptable when your content takes < 1/2 the screen.

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+1

 It seems like it would be a pretty simple fix... 

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Since google led me here, If you're using Jira Service Desk Server, you can use Script Runner to insert a Script Fragment / webresource. Just use the context customerportal and then you can override with your own CSS.

If you're on Cloud, there's an open feature request for this: https://jira.atlassian.com/browse/JSDCLOUD-2410

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