Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can I create a report that shows what time of day a bug was submitted in Jira Service Desk

Shawn Bucy
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 30, 2017

I want to get a better understanding if issues are more frequent durning a particiular shift, ie are there more tickets submitted during second shift operations or during first shift.

2 answers

0 votes
Martins Vanags -eazyBI-
Atlassian Partner
September 4, 2017

Hi Shawn,

 

As I understand your requirement, eazyBI indeed could help you with that question.

 

You could create an eazyBI report to track the number of created issues per each hour and display it on a weekly/daily report.

 

Please reach out to support@eazybi.com with more details on your requirement.

 

Best regards,

Martins / support@eazybi.com

0 votes
Jack Brickey
Community Champion
August 30, 2017

I think you will need a plugin for this. Something like EasyBI maybe? I don't beleive that the timestamp is displayed natively in say a filtered list - AFAIK. You can also export to CSV and excel-ify it as the timestamp is exported.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events