Can I create a report that shows what time of day a bug was submitted in Jira Service Desk

I want to get a better understanding if issues are more frequent durning a particiular shift, ie are there more tickets submitted during second shift operations or during first shift.

2 answers

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Jack Brickey Community Champion Aug 30, 2017

I think you will need a plugin for this. Something like EasyBI maybe? I don't beleive that the timestamp is displayed natively in say a filtered list - AFAIK. You can also export to CSV and excel-ify it as the timestamp is exported.

Hi Shawn,


As I understand your requirement, eazyBI indeed could help you with that question.


You could create an eazyBI report to track the number of created issues per each hour and display it on a weekly/daily report.


Please reach out to with more details on your requirement.


Best regards,

Martins /

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