I want to get a better understanding if issues are more frequent durning a particiular shift, ie are there more tickets submitted during second shift operations or during first shift.
As I understand your requirement, eazyBI indeed could help you with that question.
You could create an eazyBI report to track the number of created issues per each hour and display it on a weekly/daily report.
Please reach out to email@example.com with more details on your requirement.
Martins / firstname.lastname@example.org
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs