I want to get a better understanding if issues are more frequent durning a particiular shift, ie are there more tickets submitted during second shift operations or during first shift.
As I understand your requirement, eazyBI indeed could help you with that question.
You could create an eazyBI report to track the number of created issues per each hour and display it on a weekly/daily report.
Please reach out to email@example.com with more details on your requirement.
Martins / firstname.lastname@example.org
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