Assign Issue at the time of creating

I'm trying to basically assign the issue to different groups depending on a field value entered in the create screen. I want to implement this at the time of creating a work item.

2 answers

0 votes

Bear in mind that you can't assign an issue to a group though.

Isn't that the principle of Components and Component Leads? Based on the Component you select, the Issue will be assigned to the Component Lead (if you set the default Assignee equals the Component Lead).

As Nic mentioned in his comment you can't assign to groups. However you could use dummy users that have a mail group box as email address. So you can at least notify a group that they have a new issue.

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Dec 06, 2018 in Jira Service Desk

Looking for teams who switched from email to Jira Service Desk

The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...

255 views 1 6
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you