We would love to add the issue key in a comment we want to add sometimes (cannot use the built in notification in the service desk since it is not all the time). We have an automation rule that will add a comment in certain cases. In this comment we would like to refer to the ticket it self. No link is needed
Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to A...
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