Add a custom field to customer notification

I'm looking for a way to add a custom field to my customer notification emails. Is there anyway to do this? I'm using JSD server.

2 answers

1 accepted

0 votes
Accepted answer

Right now you'd have to use the JETI plugin to do this.  Looks like there are requests to Atlassian to have this in future versions.

https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.emailissue/server/overview

Bummer - thank you!

Hi Samantha,

 

Have a look at our add-on https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/server/overview

It allows you to add custom fields into notifications

 

Best,

Vladimir

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Dec 06, 2018 in Jira Service Desk

Looking for teams who switched from email to Jira Service Desk

The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...

804 views 6 10
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you