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Starting the night of 3/28/22, push notifications for the Jira Cloud app on my phone have stopped. Since then I have tried signing out and back in, toggling notification settings in the app + iPhone settings, and removing and reinstalling the app.
iPhone 12 Pro Max, iOS 15.3.1
Hi @Nick Good, this is currently under investigation, and will hopefully be fixed asap. Thanks for reaching out.
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@Hannah McKenzie How much longer is this going to take to resolve? I rely on my app notifications and my workflow is suffering
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Is anyone working on this solution? There has to be more than just two of us who are having issues with the Jira app not sending notifications on their devices.
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Hey Jeff, I don't work for Atlassian BUT it looks like they made some sort of update & if you delete & reinstall the app on your phone, it seems to be working!
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Hi @Jeff Howell, hopefully reinstalling the app has fixed this problem? Apologies for the inconvenience caused. Please reach out if you're still experiencing problems.
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It's been almost 3 weeks for me and I am still unable to receive push notifications. I deleted the app and reinstalled. I am sure I am not the only one who relies on the app notifications to see when a response has been made to a support case. How much longer will this take to resolve?
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Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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