We've been using JIRA for a while and like anyone who's use a product for a while, you start seeing certain flaws and things that can be better and you raise tickets for changes.
However - I've raised/or commented on other's request a few times now and nothing ever seems to be done, so I did a search against just the JIRA software and there's 834 requests that's been accepted that's more than 1 Year old, the oldest being from 2008.
For a company selling software to aid agile, Sprints, etc, it's quite shocking to see how old some of these tickets are, especially given how many people have voted.
I'm just interested in what others think, is Atlassian doing enough to help administrators, is there a general discontent with Atlassian or are you happy withe software and don't think it needs changing? Have they got the right split between working new features and fixing old ones? Do you feel they are adaptive enough or fallen into the big juggernaut, hard to change trap?
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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