Is it possible to generate an email to remind a user to follow up an update, 1 day after a user has changed the status of an issue at a certain point in the workflow.
I'm new to JIRA so would really appreciate some good pointers. My initial feeling is that this may be best achieved by querying the database directly - but I'd rather keep it in the product if there is a practical solution.
thanks in advance.
You can create a filter specific to the change you are looking for and set up a subscription to fire an email based on the parameters you set for it.
Hi James, I've made a public filter that addresses the users requirements. Is there a way of creating a subscription that will only generate an email to the person that an issue is assigned to? The business would rather not get every user to subscribe themselves to the filter for fairly obvious reasons.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events