do not want to see closed tickets


2 answers

When I close a ticket I do not want to see those closed tickets.  Thanks!



Steven Behnke Community Champion Jun 14, 2016

What does this mean? Where don't you want to see them? Do you know how queries work in JIRA?

0 vote

A lot of JIRA assumes that you're not interested in resolved issues, and hence defaults to ignoring them unless you actively choose to look for them.  Make sure you set a resolution when closing issues and you'll find you don't see much of them.

There are ways you could completely hide them, but then a lot of your statistics won't work.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Posted yesterday in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

40 views 0 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you