HipChat for JIRA is an add-on that only works for JIRA 5 and upwards (5.2 from memory, but I'm not 100% sure. JIRA 4 is definitely too old to be supported)
I'd strongly recommend upgrading JIRA anyway - only 6.4 and above are supported by Atlassian, older versions are past their end-of-life.
Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...
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