We have 8 where I work, it is the "hit by a bus" concept. What if I am hit by a bus on the way to work, someone has to be a backup. As long as they don't mess up my instance. "Too many chiefs spoil the brew", I do a lot of cleanup from too many others in the past that didn't all know what they were doing.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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