User details can not be update via rest api

Hello,

I am using JIRA rest api JIRA 7.0.2. In that trying to update user information by using below method(as per documentation-[https://docs.atlassian.com/jira/REST/latest/#api/2/user-updateUser]):
http(s)://jiraEndpointUrl/rest/api/2/user?username=User8
passing below json:
{
"name": "IRISUser8",
"emailAddress": "irisuser8@gmail.com",
"displayName": "IRIS User8"
}
when I am calling with above details then it will return below error(json response) to me with status code=400.
Json response(error):-
{"errorMessages":["This user can not be renamed because that operation is unsupported by the underlying user directory or JIRA is acting as a Crowd Server."],"errors":{}}.

So can anyone please let me know why it will give me an error for that and whats wrong in my API Code.

Thanks

2 answers

This widget could not be displayed.

Hey Hiren,


Are you using JIRA Cloud? We have a open bug for it here: https://jira.atlassian.com/browse/ID-248

This widget could not be displayed.

Hi Rodrigo,
Yes I am using JIRA Atlassian Cloud.
Thanks 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

61 views 2 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you