Update Issue Custom Field + email handler = fail

We have workflow with post-function "Update Issue Custom Field" to set "Epic Name" to defined one on issue creation. It working well if issue is created directly in JIRA (using Create button), but do not works if issue created using email handler.

How can I fix it.

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I'm curious about this scenario too, & wondered if you'd ever figured this out for yourself, or gave up, or what?

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Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

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