The "Create Sprint" button is inactive - even after ordering by Rank asc


My create sprint button is inactive.   The following message comes up when you hover over the button;  "The board must be ordered by Rank in order to add sprint".  So duly updated the dashboard filter (see below) to order by rank, however, the button is still inactive

filter: "project = "project A" AND component = DSFeeds-Oasys order by rank asc "


Please note: My Role within this project is administrator and I have also tried "order by rank" without the 'asc'

3 answers

Did you tried default filter" without this component parameter?

project = name-of-project ORDER BY Rank ASC

What will happen if you create a new board for your project?

0 votes

I've done this several times - amend the filter, and forget that I've not actually saved it as the right one.  Could you check that the board configuration displays your corrected JQL?  Also, there should be an option to "order by rank" next to it if the system thinks the rank is missing, so that's worth a try!

We experienced this issue after upgrading to JIRA 7.2. Our previous custom filter ended:


which worked fine in previous versions of JIRA. Changing to:


makes it work in 7.2!

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

360 views 1 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot