My create sprint button is inactive. The following message comes up when you hover over the button; "The board must be ordered by Rank in order to add sprint". So duly updated the dashboard filter (see below) to order by rank, however, the button is still inactive
filter: "project = "project A" AND component = DSFeeds-Oasys order by rank asc "
Please note: My Role within this project is administrator and I have also tried "order by rank" without the 'asc'
I've done this several times - amend the filter, and forget that I've not actually saved it as the right one. Could you check that the board configuration displays your corrected JQL? Also, there should be an option to "order by rank" next to it if the system thinks the rank is missing, so that's worth a try!
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