The "Create Sprint" button is inactive - even after ordering by Rank asc


My create sprint button is inactive.   The following message comes up when you hover over the button;  "The board must be ordered by Rank in order to add sprint".  So duly updated the dashboard filter (see below) to order by rank, however, the button is still inactive

filter: "project = "project A" AND component = DSFeeds-Oasys order by rank asc "


Please note: My Role within this project is administrator and I have also tried "order by rank" without the 'asc'

3 answers

This widget could not be displayed.
Mirek Community Champion Mar 23, 2016

Did you tried default filter" without this component parameter?

project = name-of-project ORDER BY Rank ASC

What will happen if you create a new board for your project?

This widget could not be displayed.

I've done this several times - amend the filter, and forget that I've not actually saved it as the right one.  Could you check that the board configuration displays your corrected JQL?  Also, there should be an option to "order by rank" next to it if the system thinks the rank is missing, so that's worth a try!

This widget could not be displayed.

We experienced this issue after upgrading to JIRA 7.2. Our previous custom filter ended:


which worked fine in previous versions of JIRA. Changing to:


makes it work in 7.2!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

169 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you