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QaSpace - Test Management can't enable on JIRA version 6.4.1

I try to enable QaSpace - Test Management  version 2.1.0 on JIRA version 6.4.1 

but I got the error in picture below. Could you please advice me on this issue ?

image2016-7-12 15:43:3.png

Regards,

Phattaraphorn.

1 answer

0 votes
Nic Brough [Adaptavist] Community Leader Jul 11, 2016

What does the log file say the problem is?

I can't find the log that relate with this plug-in

and when I try to enable again error change in picture below. But this is a free plug-in

image2016-7-12 16:52:28.png

Nic Brough [Adaptavist] Community Leader Jul 12, 2016

The file you need is the application log - <JIRA home>/logs/atlassian-jira.log

 

Thank a lot, However I don't know how to fix this issue.

Could you please advice me on this issue ?

 

image2016-7-13 16:40:28.png

 

Regards,

Nic Brough [Adaptavist] Community Leader Jul 13, 2016

Ok, that's a report on failed add-ons, which tells you the basics, but what you really need to read is the actual plugin loading logs, which are above that

(By the way, with logs, you'll find it easier to work in plain text - screenshots of plain text are slow to make and painful to read, a copy and paste of the plain text of a chunk of log is better)

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