Please forward to Claudio Kirchhoff (Jira 7.2.4 setup interface does not open).

Hi Claudio Kirchhoff

Im about the issue you have already answered "Jira 7.2.4 setup interface does not open."

I get your answer from noreply@atlassian.com address, so Im writing you here.

Pls let me know how to directly write you next time?

Here are all details I currently have.

install log in attachment (jira-sever/jira_7.2.4_install.rtf)
I have installed jira as service, and after installation I stop and started the service to see is there any errors, and found one ‘'
Then I have check /opt/atlassian/jira/conf/server.xml
and there found following lines
<Server port="8005" shutdown="SHUTDOWN">
<Listener className="org.apache.catalina.startup.VersionLoggerListener" />

<Service name="Catalina">
<Connector port=“8080"

also I have checked ports after installastion (by 'lsof -i' and 'nmap -sT -O localhost' , see jira-sever/jira_7.2.4_install.rtf)

I have checked http://server_ip:8080/jira or http://server_ip:2990/JIRA without any result ( I tried with ff, chrome, safari)

The ssh tunnel based way did not finished with success too, (the same way I have checked mysql, it was ok)

in attachment I have set also all logs including starting service imedeatly after installation and manually stopping/starting service.

if you need additional info. tell pls how to grab it.

regards

Hayk Avetisyan

2 answers

1 vote
Sam Hall Community Champion Nov 27, 2016

This is a duplicate of comment added by Hayk on: https://answers.atlassian.com/questions/44359827.

0 vote

This is a public forum for end users, not a private email system.  We have no more knowledge of the person you're trying to contact than google does.

You've given us half a question here.  If you want our help with it, you'll need to explain all of the problem

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