I would like to add to a project both internal users (those who work for my company) and external users (those who work for another company but collaborate with me within this project).
Can I distinguish the two categories? How?
You can define a user property for each user which would identify the user. You can read more about user properties here:
Go to Add a property to a user part
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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