Jira isn't showing description field for sub-tasks

Hello 

The description text box isn't showing when we create a sub-task from a story for some reason. 

Any ideas why that might be?

Untitled.jpg

Thanks - Peter

4 answers

1 vote

Issue types can have different "create" and "edit" screens, and you can also limit or hide fields from issue types.  (There's a third possibility, but that only applies to custom fields, so I won't mention it here)

You need to check that

  • The sub-task issue type "create" screen has the Description on it (Look at the project config and "issue type screen scheme")
  • The sub-task field configuration may have hidden it.  (Look at the project config and "field configuration")

Ah ha, it was hidden in the field configuration. Thanks @Nic Brough [Adaptavist]

So all 3 operation shares the same screen. 

2015-11-17 18_14_35.png

That being this 2015-11-17 18_15_20.png

 

Checking the field configuration now, but our jira's a bit of mess, tons of projects, screen types, field config, hard to find my way around. 

That's often the case, and it's why I tend to start with the project config - it at least starts with the right schemes!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 9 hours ago in Statuspage

How do your teams prepare for really high (planned) traffic days like Cyber Monday?

Hi there! Shannon from Statuspage here.  👋  With Cyber Monday quickly approaching, we're looking to hear from Atlassian customers – specifically from teams who touch incident response li...

31 views 0 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you