Jira Crashes: Uncaught TypeError: Cannot read property '0' of undefined

Last week we started to see a red error message using Chrome. Jira still seems to be working with Firefox.

An error occurred
Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
Details
Exception: Uncaught TypeError: Cannot read property '0' of undefined
Resource: http://apollo:8080/s/en_US-v93wbv-1988229788/6100/14/1.8/_/download/batch/com.atlassian.jira.jira-tzdetect-plugin:tzdetect-lib/com.atlassian.jira.jira-tzdetect-plugin:tzdetect-lib.js
Line: 2
Environment
Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.59 Safari/537.36

2 answers

1 accepted

And here is the answer smile

http://stackoverflow.com/questions/24523360/jira-dashboard-not-appear-because-of-javas-script-error

Seems to be a missing timezone, due to daylight saving. Might be worth looking into.

It probably was because of the time zone in JIRA 6.0.4. I have upgraded to 6.4.14. The first thing it warned me about was a mismatch in time zone -instead of crashing.

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