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Jira 7 change the session timeout

Bianca Wiedemann
Bianca Wiedemann
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September 6, 2016

After update to Jira 7 the session timeout setting doesn't work anymore. We have modify the file web.xml as described at https://confluence.atlassian.com/jira063/changing-the-default-session-timeout-683542392.html. With the older Jira Version it worked perfekt, but now the users get round about 1 hour without working the message: Session timeout. Is there any other parameter, except in the file web.xml, which needs to be changed?

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Bary Reyes
Bary Reyes
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March 3, 2017

Im using 7.2.4 and still encounter this problem. I know the default is 300 minutes but the session expires within minutes.

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Erik Husby
Erik Husby February 20, 2019

I'm using 7.11.1 and have this problem as well.

I've followed the instructions and set the timeout in both conf/web.xml and atlassian-jira/WEB-INF/web.xml with no change in behavior.

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