JMWE - Post functions not working

hi, we are using the JIRA misc workflow extensions, and from today morning, none of the conditions, post functions are working.

currently, copy from field to field, transition trigger from a specific link type, copy to a specific link type, are not working at all. 

any idea what is wrong?

it looks there was an update this morning to our instance of the cloud, could that have been the issue (since we only saw this problem today!) ?

thanks

4 answers

1 accepted

This widget could not be displayed.

There is an open incident in Atlassian Cloud that has caused this problem. Atlassian are actively working on a fix and will deploy it to affected customers as soon as they can.

Hi!

Atlassian is reporting the issue has been resolved. Though the post-functions seem to be still not working in Atlassian Cloud. Could you please advise if it works for you?

We are using the trial version of JMWE at the moment (the trial is expiring on 19/Dec/16). 

Thanks!

This widget could not be displayed.
Sam Hall Community Champion Nov 23, 2016

Hi Hugo,

Is the add-on still active in your instance? 

I know Atlassian have been in the process of migrating to a paid version:

https://confluence.atlassian.com/jirakb/jira-miscellaneous-workflow-extensions-jmwe-removal-from-jira-cloud-815262011.html

Sam

HI Sam,

thanks for the reply smile

We are using the paid version already. Triple-checked just to be sure and it active.

Sam Hall Community Champion Nov 23, 2016

OK. If you're paid, maybe contact innovalog directly: http://www.innovalog.com/support/jmwe-for-jira-cloud

That page has a link to their help centre.

Ahhh I didn't thought of that....

Thanks Sam, will contact them now.

Cheers

This widget could not be displayed.

Our post-functions stopped working today...anyone seeing or know of any issues?

This widget could not be displayed.

None of our post functions are working anymore either.....

Jake Furler Atlassian Team Mar 15, 2017

Hi Shawn,

Craig's issue has been resolved. If your post functions are not working, I'd encourage you to check the "Troubleshooting and Support" page for JMWE under the "add-ons" section of your site administration, if you haven't already. Failing that, you might need to raise a support request with the add-on vendor.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

115 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you