JIRA synchronization is failing

In Atlassian JIRA Project Management Software (v7.0.10#70120-sha1:37e3d7a)    

Administration > User management > User Directories > The synchronization against our LDAP Server is failing after 20-21 seconds.

Please assist me in troubleshooting this issue so that JIRA will pick up our testers. They need access in order to be able to use JIRA for testing.

Thank you

1 answer

This widget could not be displayed.

I had issues like that in the past. It was a combination of firewall and network issues.

I suggest you look at this issue with your network administrator 

Thank you Nicolas. I have a request in to them now.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

201 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you