JIRA synchronization is failing

In Atlassian JIRA Project Management Software (v7.0.10#70120-sha1:37e3d7a)    

Administration > User management > User Directories > The synchronization against our LDAP Server is failing after 20-21 seconds.

Please assist me in troubleshooting this issue so that JIRA will pick up our testers. They need access in order to be able to use JIRA for testing.

Thank you

1 answer

I had issues like that in the past. It was a combination of firewall and network issues.

I suggest you look at this issue with your network administrator 

Thank you Nicolas. I have a request in to them now.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

382 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you