Is there a way to prevent Jira from sending emails to deactivated users when using the 'Send Email' administrative function?

I need to send an email blast to all users.  By all users I really mean all active users.  I don't need emails going out to deactivated users.

On a side note, is there a tool or plugin that could replace that?  It's not very easy to pick all users.  I have to select all groups.  It would be simpler if there was an all active users option.  

I'm not even going to ask about WYSIWYG formatting.

1 answer

1 vote
Joe Pitt Community Champion Oct 25, 2016

I don't believe inactive users are in the jira-users group so you could send to that group.

I just deactivated a user earlier today - they're still in the jira-users group.

What possible good reason would we have for emailing deactivated users? 

Better yet, why isn't there an "all active users" option?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

159 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you