It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Inactive Workflows and Workflow Schemes no longer expandable Edited

Since our update to JIRA 7.3.3 it is no longer possible to expand the inactive Workflows and Workflow Schemes in JIRA Administration


Is this a known bug or does anybody know how to get rid of this?

3 answers

0 votes
Ann Worley Atlassian Team May 04, 2017

I found a recent support ticket where this issue was caused by a plugin. Please try safe mode to see if disabling user installed plugins makes the workflows appear as expected.

It doesn't seem to be a bug as my JIRA 7.3.3 test instance is not affected.

Whoops, I posted my reply in a new comment thread below.

Thanks, however since we are using several add-ons (JEMH, Zephyr, BigGantt, BobSwift,...) in production, this is unfortunately not an option.

And for us this is definately a bug (that occurs on all browsers btw).

If you find out more on this issue please let me know.

PS for interested parties: A workaround is going into dev mode in your browser and removing the "collapsed" in the <div>Collapsed.PNG

Ann Worley Atlassian Team May 04, 2017

I don't like to name names, but Enterprise Message Handler for JIRA (JEMH) plugin was the cause in a previous case, maybe just try disabling that?

Easier said than done, the user support for several projects is running on that ;)

Do the disabling in your staging JIRA instance. 


Upgrading to JEMH 2.1.13 will fix this expander problem.



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

2,193 views 10 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you