It sounds similar to this question, so you are not the only one: https://answers.atlassian.com/questions/45964585
It's probably worth getting in touch with the add-on vendor directly. They have a support page here with details of how to get in touch: https://www.jirareports.com/jr/html/support.html
Hope this helps.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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