Import requires "Issue Type" on "Create" screen, but can't add the field. Help!

RE:  JIRA v6.2.7

I have exported backlog from Project A (related Epics, User Stories, Sub-tasks) to use as a template of sorts for multiple projects.  According to my documentation in order to specify "Issue Type" on import, the "Issue Type" field must be included on the "Create" screen.  My administrators are not aware of any mechanism by which they can include the "Issue Type" screen on the "Create" screen.  Please help.

If there is a more effective way of copying an Epic|Story|Sub-task structure from one project to another without additional plug-ins, add-ons or custom scripting (not an option in my environment) please share.

Have a great day!

Ed

2 answers

This widget could not be displayed.

Your administrator should check the Screen Scheme associated to the your Issue Type Screen Scheme and check if the "Issue Type" field is added in the "Create Screen". This can be viewed in the Project Administration page. 

Thanks for the response.  The "issue Type" field is not included in the "Create Screen".  My administrator has added other fields to the "Create Screen", but insists that it is not possible to add the "Issue Type".  Can you help me guide her?

It is possible, just search "issue type" in the search field.

This widget could not be displayed.

Thanks. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

151 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you