Howto remove JIRA core from JIRA instance Edited

I have Jira-Software installed, but in a previous Jira-Servicedesk install Jira-Core was installed alongside.

It causes issues where wrong licenses are enabled for plugins and other minor but annoying issues.

We don't use Jira-Core so how do I safely remove it?


1 answer

1 accepted

0 votes
Answer accepted
Ann Worley Atlassian Team Apr 28, 2017

As JIRA applications overview mentions, "JIRA Core is the default application of the JIRA platform, and will always be present in a JIRA instance."

Service Desk and JIRA Software run "on top of" JIRA Core.

Add-ons need to be licenced at the same tier as the largest number of users you have across the three applications.  If, for example, you had 3 Agents, 25 Core users and 50 Software developers, you'd need a 50 user licence for your add-ons.

In your case, you can licence software at X users, and Core on 0, and you won't have any "issues" with the wrong licences for add-ons - they all need to be X.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

386 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you