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Our Service Desk projects stopped creating tickets when new emails are sent. I can verify/test that the email account connectivity is working. And I can see the emails popping out of the account. But nothing gets created. I found some Atlassian documentation that helped me identify the scheduled jobs. But that documentation doesn't offer any solution to the problem. We have restarted JIRA and the problem persists. I've also turned off the global email settings and turned them back on. But the scheduled job continues to display that it is not working.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
As a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
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