How can I verify my domain name when I use JIRA in the cloud and have no access to HTML or DNS?

How can I verify my domain name when I use JIRA in the cloud and have no access to HTML or DNS?   This makes no sense to me.  Any help would be appreciated.

 

3 answers

This widget could not be displayed.

I have the exact same question - I administer Atassian products for my orgainsation but I'm not a system admin - which means I do not have access to HTML or DNS. 

 

Any information would be great! 

Exactly!   I don't even know who to contact about this....???

 

I'm not sure if verifing your domain is absolutely necessary for transisitoning to Atlassian accounts. From what I understood reading the documentation, it'd be necessary when you want to enable authentication policies.

I'm hoping to get some insights from this discussion soon - if not, I'll probably open up a ticket with Atlassian Support. 

This widget could not be displayed.
Ann Worley Atlassian Team May 01, 2017

If you self host your email you can reach out to a sysadmin to upload the HTML file or add the DNS txt record. For other scenarios, including G-Suite, CRM system, etc. please see Domain verification.

This widget could not be displayed.

we are having this same issue - 

We are having some trouble trying to set-up SAML to use with our OneLogin account. In everything we've read it looks like you need to have the domain verified in order to use the Atlassian Identify Manager (can't find other cloud options). However we have an atlassian-hosted instance (ourproject.atlassian.net) and there is no domain that we own for this. Have you run into this issue before? Our atlassian users are not all company employees and so we cannot use our organization domain or active directory. 

We do own related domains for our software applications where we store the apps we want to use SSO to access our atlassian wiki/jira

This seems like something very simple we must be missing. 
Thank you!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

81 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you