Does atlassian have a recommendation for the read time out for user directories?

We're having an issue where the read time out is occurring before users can sign into JIRA. Is there a recommendation as to what the read time out for LDAP should be within the User Directories advanced setup?

1 answer

Hello Andrew,

We recommend the default timeout of 120 as mentioned in the documentation https://confluence.atlassian.com/adminjiraserver070/connecting-to-an-ldap-directory-749382818.html 

It depends on multiple factors, if it needs to be increased for example, in case of a huge users base. 

Hope this helps!

BR,

Mike

 

 

 

Is there any negative effects if we were to extend it greater than 120 seconds?

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

239 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot