Cant start JIRA after upgrade to JIRA 7.0.0 from JIRA 6.4.12

I cannot start JIRA 7.0.0 or 7.0.10 with the same error.

Trying to upgrade from JIRA 6.4.12 with ALL PLUGINS DISABLED

But getting the same error every time when I try access it thru web:

 

JIRA Startup Failed

Error occurred while starting component 'com.atlassian.jira.event.DefaultListenerManager'. caused by: java.lang.NoSuchMethodError: com.atlassian.jira.issue.fields.CustomField.setDescription(Ljava/lang/String;)V

 

catalina.out log:

  1. 2016-02-07 05:30:06,387 localhost-startStop-1 INFO      [c.a.jira.startup.LauncherContextListener] Memory Usage:
  2.     ---------------------------------------------------------------------------------
  3.       Heap memory     :  Used:  972 MiB.  Committed: 8879 MiB.  Max: 8879 MiB
  4.       Non-heap memory :  Used:  189 MiB.  Committed:  204 MiB.  Max: 1264 MiB
  5.     ---------------------------------------------------------------------------------
  6.       TOTAL           :  Used: 1160 MiB.  Committed: 9083 MiB.  Max: 10143 MiB
  7.     ---------------------------------------------------------------------------------
  8. 2016-02-07 05:30:06,621 localhost-startStop-1 ERROR      [c.a.j.web.dispatcher.JiraWebworkActionDispatcher]
  9.  
  10.     ******************************************
  11.     JIRA startup failed, JIRA has been locked.
  12.     ******************************************
  13.  
  14. 07-Feb-2016 05:30:06.656 SEVERE [Catalina-startStop-1] org.apache.catalina.startup.HostConfig.start Unable to create directory for deployment: /home/jira/main/conf/Catalina/localhost
  15. 07-Feb-2016 05:30:06.671 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8080"]
  16. 07-Feb-2016 05:30:06.682 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 175913 ms
  17. 2016-02-07 05:30:20,091 Modification Check:thread-1 INFO      [c.a.jira.startup.JiraStartupLogger]

 

I found that there is something wrong with com.keplerrominfo.jira.plugins.databasecf:

 2016-02-07 05:29:56,218 FelixDispatchQueue ERROR      [c.a.p.o.container.felix.FelixOsgiContainerManager] Framework error in bundle com.keplerrominfo.jira.plugins.databasecf

 

but got no clue how to fix it. Also I can't find any documentation for migration steps before upgrading JIRA from 6 to 7. Please help.


 

See full log message with exceptions is here:

http://pastebin.com/zGFwXqDU

2 answers

1 accepted

0 vote

>Trying to upgrade from JIRA 6.4.12 with ALL PLUGINS DISABLED

That might be the problem - some add-ons need to be there.  However, you might want to try complete removal of the add-on as well, not just disabled, but uninstalled.

Yes, I have deinstalled most of the useless add-ons and upgrading went smoothly.

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