Cannot change type of search (basic or advanced) for very simple saved filters

Hi everyone,

we have an issue on our side with the saved filters. I created filters for my users so they can have a favorite filters wth their requests only. But for some users, the basic search is not available anymore and for another user with exactly the same request but a different name, we can have it in basic search. 

 

These saved filters are ok (we can select basic) :

  • project = S081 AND issuetype = Snag081 AND reporter in (francois.duchesne)
  • project = S081 AND issuetype = Snag081 AND reporter in (sebastien.pelletier)

These ones are only available with advanced after I saved the filter (before I saved it, I didn't have any issue):

  • project = S081 AND issuetype = Snag081 AND reporter in (audrey.giroux)
  • project = S081 AND issuetype = Snag081 AND reporter in ("Kareen Lepage")

It seems to be related to the users ! But I don't see the difference in their profile.

image.png

1 answer

What happens if you do reporter = blah.blah? It may be a bug of some kind.

Thank you Boris, but I tried and it doesn't take it. Error message. :(

Whats the error? = is a valid operator for the reporter field.

Sorry I didn't get an error message finally! It was a typo I did in the code.

But I have the same results than my other way to write it. I cannot go in Basic mode with 2 of them and I can do it for the 2 others users. 

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,239 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot