Can I import customizations and data from old jira installation (jira3-13-1) to the newest version

I am confident about importing the Issues and have used the web service API.

I am concerned about getting all the customized screens, workflows, etc to the new JIRA installation.

Are those customized tables included in the backup XML file?  It looks like they might be.

Thanks for your time!

2 answers

1 accepted


The short answer is... yes.

The rather longer answer is you need to do some stuff before you get there. You'll want to start with the upgrade guide and find out what stops you need to make along the way for your upgrade. Once you know your stops along the path to the latest and greatest, I highly recommend you also look at the "supported platforms" for each of the versions. Along with some of the stops you need to make with JIRA, you're also going to have to start with supported versions of (the biggest one) the DB you are using as the backing store as I ran into cases where too new of a DB wouldn't work with an older JIRA.

An even bigger suggestion I might make is that (if you have the resources and/or can spin VMs for it) is to make a dev box for EACH step in the upgrade and move from one to the next. In this way you can try your upgrade/migration without having to redo stuff when (not if) it craters. Document the HECK out of every dang keystroke you make so when you get to a spectacular failure point, at least you know how you got to the last successful point and don't have to relearn it.

Finally (and learned this from one of my bigger leaps I had to make when I took over the stack here and plays into enough systems with documented steps for each upgrade step), don't make your final leap until you've managed to successfully migrate and validate data, screens, workflows, etc at least three times before you do it for real.

Even after making the "successful" final move, keep the old box around for a while so if something seems awry, you can at least see what it SHOULD be to fix the new one.

Good luck. That is a big leap to make

Thank you, Mike!!

That is a very helpful answer and will help us make a better decision and plan the effort.


Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

409 views 1 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot