Can I add some labels not changing closed date?

Regarding closed tickets, I would like to add some labels but when reopen them, closed date will be changed.

If possible, I would like to only add labels to closed tickets

1 answer

0 vote

Hello,

Two dates to watch out for. Issue Resolved date is when the resolution was set and hence the issue was closed. Issue updated is when you edited any fields.

As long as you are able to edit the issue when it is in closed status, you should be able to add/remove labels as required.

Hope that helps.

Cheers

Bhushan

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published Friday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

54 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot