This may seem like a semi-silly question/request, but when going to explain a workflow to someone who isn't necessarily versed in Jira, the diagram is a very useful tool.. except when you can't read anything. Each Step would appear to have a max of 8 connection points - yes I know you can add some number of connections to one point, but from a visual perspective, that can get confusing, especially if you're short on space and the transition labels start to overlap. Is it possible to add more points (should this go to support as a feature request maybe?)
I realize that having enough transitions to cause that kind of a problem might seem like bad practice, and I'm aware that you can check the 'Allow all statuses to transition...' box, but things sometimes need to be that way (some of this stuff is automated as well - updated by nagios) and believe me, we've gone through the simplification process several times, but one or two steps unavoidably end up with enough transitions that it starts becoming hard to read - and to be blunt, the text version (to me) is very hard to read (though I get why its useful when you start getting used to using it).
Control + click?
I don't think it is possible. I would use the visual editor and try to create a layout that makes it easy to understand. In addition you can click show labels and zoom out if you need more space, then I would make a screenshot and use that for the training/explanation.
I hope this helps.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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