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what should i do when a staff member leaves the company

Brent_Watson
Brent Watson
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December 19, 2016

Hi, one of our staff members has left the company, what do I need to do to remove him from the system. 

I have access to his account and I can closed any open tickets, but how do I change ownership of pages he has created so they are not lost?

 

cheers Brent

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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December 19, 2016

You don't, because that would be damaging audit information.

Simply deactivate the user.  They won't be usable any more, and you won't destroy your information.

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Brent_Watson
Brent Watson
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December 19, 2016

Ok thank you for the reply. 

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