Hi, has anyone found a way to see if others are currently viewing a ticket (add an icon to a list)? or indicate that a ticket is claimed? a lot of my coworkers find themselves working on eachother's tickets. Thanks!
It is never about setting up a process and being done with it. Rather, the focus should always be on optimizing it for the best outcomes. Thus, we didn’t stop at setting up JSM for our recruitment pr...
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